Do you pay via check?

Everything below only applies to those who signed up and pay via the Sherlock page, if you pay by check then just pop us an email with any updates you need to your subscription.

Step 1

Start by going to the Sherlock page and clicking the “Manage subscription” button.

Step 2

Enter your account details

See previous invoices – Step 1

Click on the invoice number on the left hand side of the window

See previous invoices – Step 2

From inside of this view you can see all the information about your invoice and when you’re done just hit the “Back to orders” button.

Update card – Step 1

Click on your email address at the top of the window

Update card – Step 2

Then click on the bold text at the bottom of the window “Click here to update it” and enter the details of your new card.

Update your billing address – Step 1

Click on your email address at the top of the window

Update your billing address – Step 2

Just fill out all the fields then hit the save button.

Manage your subscriptions – Step 1

Click on the “Manage subscriptions” button.

Manage your subscriptions – Step 2

Click on the subscription that you want to update.

Manage your subscriptions – Step 3

Here you can pause your subsciption and see any invoices associated with it.